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Marketing, distribution channels and servicing, product portfolios.

This case is suitable for students of business schools specialising in marketing. It is appropriate for students of marketing management and marketing strategy, distribution management and other related subjects.

The case focuses on the debacle of Fiat in India after its recent joint venture pertaining to dealership and servicing ended. The future is unclear and is the topic for debate.

The case will help students to understand the reasons for the failure of Fiat in India and to be able to connect the case with the marketing concepts, especially those pertaining to distribution channels.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

The purpose of this study is to establish whether religion (interest) is an impediment to Nigeria’s financial inclusion targets to be achieved by the year 2020.

The data were collected through semi-structured interviews and documentary evidence. Thematic analysis was used to analyze the interview responses.

It was found that all the Central Bank of Nigeria (CBN) programs that contribute toward achieving financial inclusion are interest-based ones. Further, none of them provides a non-interest window except Commercial Agricultural Credit Schemes (CACS). Even the CACS is not fully Shari’a-compliant, as it requires further modification. Despite the fact that interest is condemned in Islam, a majority of Muslims have been found to be accessing interest-based funds. Hence, interest is not a factor that hinders the achievement of reducing Nigeria’s financial exclusion rate to 20 per cent by the year 2020.

This study inquired into the programs under the Development Finance Department of the CBN by using semi-structured interviews and documentary evidence. Other programs of the federal government, state governments, NGOs and other private organizations and individuals are not considered. The findings have pointed out the areas to conduct future studies on religion and financial inclusion.

Although Muslims who complained about interest are a minority, there is the need to provide non-interest windows in the programs before they start shunning these programs, as a lot influential Muslim scholars are currently preaching against the interest.

The paper is one of the few studies that support the view that interest does not hinder the achievement of financial inclusion in a Muslim majority country.

This study explores the benefits of business financial inclusion from the Islamic perspective in Nigeria by selecting Kano state as a case study.

Primary data were generated through semi-structured interviews with experts who comprised professional accountants/consultants and experienced traders. Thematic analysis was applied to examine the data collected. In addition, observations were made in some selected stores and shops to complement the interview results.

The study finds that the benefits of business financial inclusion include recordkeeping improvement, reduction of the risks of bad debts, reduction of the risks associated with cash, enhancing business zakāh for poverty alleviation, sales improvement and business growth, getting supports from government and other development organizations and the provision of employment opportunities.

This study is purely qualitative, and, as such, it has some limitations in terms of generalization.

The practical implication of this study is that the use of electronic payment methods, especially point of sales, enhances the business financial inclusion, which consequently maximizes their wealth and contributes to the reduction of poverty to the barest minimum in the society.

The social implication of the findings is that businesses that are financially included are in a better position to discharge religious, philanthropic and other benevolent activities, such as zakāh, qard hasan, waqf and sadaqah, for the welfare of the ummah.

The study points out the benefits of financial inclusion not only to businesses but also to other members of the society at large.

Organic food consumption has received great attention due to the increase in consumer environmental and health concerns. This study intends to analyse how customers' green purchasing intentions for organic food are affected by internal factors of attitude and health consciousness and external factors of social norms and environmental concern, as well as how green trust operates as a moderator between green purchase intention and actual purchase.

A quantitative research methodology was employed in this study. The data (n = 323) were gathered via a self-administered questionnaire. The respondents, who were current purchasers of organic food, were chosen through a purposive sampling technique. Data were analysed using exploratory factor analysis and structural equation modelling with the aid of IBM SPSS 25.0 and AMOS 25.

The results reveal that customers' green purchase intention for organic products is positively influenced by internal factors (attitude and health consciousness) and external factors (social norms and environmental concern). This study also shows the moderating effect of green trust on intention and action, demonstrating the necessity of building green trust among customers to diminish green purchasing inconsistency.

The study's results have ramifications for producers of organic goods, merchants and market oversight organizations. Establishing a viable strategy while considering customers' concerns about health and the environment is necessary. The formulated strategy must target specific customer niches, therefore strengthening customers' trust in and understanding of organic food items, which will in turn diminish green purchasing inconsistency in the organic industry.

This study contributes to the existing literature by extending the Theory of Planned Behaviour model to organic food consumption and by visualizing how various factors (internal, external and green trust) affect a consumer's inclination to make organic food purchases. The authors added to the empirical evidence that green trust plays a crucial role in stimulating green buying intentions into behaviour and ultimately diminishing green purchasing inconsistency.

Even though social media (SM) has been explored in-depth, its role remains unclear regarding short- and long-term preventive attitudes in global health emergencies. To fill this gap, the Stimulus-Organism-Response framework aims to clarify the social media exposure mission in acknowledging risk perception and triggering preventive attitudes and behaviors toward COVID-19 and general vaccination.

The authors conducted an explanatory-predictive study on 480 Romanian students, using partial least squares structural equation modeling, and performed model evaluation, multi-group, model selection, and importance-performance map analyses.

The study provides insights in understanding significant relationships and drivers explaining and predicting attitudes towards vaccines. The main relationships are between fear and risk perception; risk and preventive attitudes and behaviors; and vaccination degree and attitudes to vaccines. The most important factor is the vaccination degree and media exposure is the most performant.

Developing and applying regulations and communication strategies for quality mass information may positively increase attitudes toward vaccines by indirectly enforcing the main drivers.

Organizations, authorities, and opinion leaders must have a coherent supportive presence in media.

This study filled the literature gap by building a generic theoretical and empirical proven framework that investigates the mediated effect towards vaccines of all media types by COVID-19 experience and vaccination degree.

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-11-2021-0621

In our previous articles we have described how turning points can be identified and how qualitative techniques can be applied when either sudden system changes have occurred or there are relatively few available data and various judgmental/expert opinion techniques must be utilized. Time‐series analysis techniques help identify systematic variation in historical data and provide the basis for future statistical projections. As knowledge of market, economics, and other dynamics is obtained from market research, statistical analysis, and experiments, such information should be incorporated into causal forecasting models. In this article, we will consider some of the more commonly used causal models and their forecasting accuracy, with major emphasis on econometric, marketing, and simulation models.

The COVID-19 pandemic and the subsequent lockdown have hit the food service industry very hard. The COVID-19 outbreak has created a sharp downturn for firms in the food service industry, compelling actors across the whole food service supply chain to rethink their strategies. The purpose of this paper is to document the impact of COVID-19 on the food service supply chain, as well as to identify crisis management strategies food service firms use during the hectic early phase of the COVID-19 pandemic to survive the current and prepare for future pandemics.

We performed a qualitative descriptive study using 21 semi-structured interviews with actors across the food service supply chain (i.e. farmers, wholesalers and food service providers). Data were collected to shed light on food service firms' decision making during the hectic early phase of the COVID-19 pandemic to uncover various crisis management strategies used.

By integrating the disaster and crisis pyramid and resilience theory, four core crisis management strategies to respond to the COVID-19 pandemic are conceptualized, i.e. (1) managing resources, (2) diversifying strategically, (3) prioritizing long-term outcomes and (4) bonding socially.

The theoretical contributions include documenting the performance impact of the COVID-19 pandemic on the food service supply chain and exploring crisis management strategies food service firms employed during the hectic early phase of the COVID-19 pandemic. Thus, functioning and survival during a pandemic, an emerging field in literature, are central to this study. Additionally, while recent research suggests that integrating crisis management and resilience literature may provide a more complete understanding of the organization–crisis relationship, these literature streams mainly developed in isolation. By integrating the literature streams of crisis management and resilience and applying these theories to the COVID-19 crisis, our study provides specific managerial guidelines.

This study aims to determine shoreline change statistics and net erosion and accretion, along the Kuakata Coast, a magnificent sea beach on Bangladesh’s southernmost point.

The research follows a three stages way to achieve the target. First, this study has used the geographic information system (GIS) and remote sensing (RS) to detect the temporal observation of shoreline change from the year 1991 to 2021 through satellite data. Then, the digital shoreline analysis system (DSAS) has also been explored. What is more, a prediction has been done for 2041 on shoreline shifting scenario. The shoreline displacement measurement was primarily separated into three analytical zones. Several statistical parameters, including Net Shoreline Movement (NSM), Shoreline Change Envelope (SCE), End Point Rate (EPR) and Linear Regression Rate (LRR) were calculated in the DSAS to quantify the rates of coastline movement with regard to erosion and deposition.

EPR and LRR techniques revealed that the coastline is undergoing a shift of landward (erosion) by a median rate of 3.15 m/yr and 3.17 m/yr, respectively, from 1991 to 2021, 2.85 km² of land was lost. Naval and climatic influences are the key reasons for this variation. This study identifies the locations of a significantly eroded zone in Kuakata from 1991 to 2021. It highlights the places that require special consideration while creating a zoning plan or other structural design.

This research demonstrates the spatio-temporal pattern of the shoreline location of the Kuakata beach, which would be advantageous for the region’s shore management and planning due to the impacts on the fishing industry, recreation and resource extraction. Moreover, the present research will be supportive of shoreline vulnerability. Hence, this study will suggest to the local coastal managers and decision-makers for particularizing the coastal management plans in Kuakata coast zone.

This chapter provides a comprehensive description of special education in Bangladesh. It begins with the early origins of special education and then proceeds with definitions of and prevalence of current disabilities in Bangladesh. This section is followed by governmental policies and legislation related to the right to education for all students with disabilities. Next, educational intervention methods are delineated along with a description of governmental special schools and teacher training and preparation of special educational professions. Early intervention practices and working with families is also discussed. The chapter ends with the progress that Bangladesh has made and the challenges that remain.